EMS Clinical/Student Success Coordinator (part-time/LTE/1250 hours/year) @ Any Northwood Tech Campus Location

Northwood Technical College is seeking applications from qualified candidates for a part-time (LTE) EMS Clinical/Student Success Coordinator at any of our four campus locations. (Ashland, New Richmond, Rice Lake or Superior)

This position is a grant funded limited-term employment opportunity until June 30, 2027.

The EMS Clinical/Student Success Coordinator provides coordination and oversight of the clinical education components of the Emergency Medical Services (EMS) programs. This position is responsible for developing and maintaining partnerships with clinical agencies, coordinating student clinical experiences, ensuring compliance with accreditation and regulatory requirements, managing clinical scheduling and documentation systems, and supporting student success throughout the clinical education process. Work is multi-faceted, requiring judgement, analysis and decision-making according to established practices and procedures.  The coordinator works collaboratively with faculty, students, healthcare/EMS partners, and college staff to ensure high-quality clinical learning experiences that prepare students for successful careers in Emergency Medical Services.

This position plays a vital role in ensuring students receive exceptional clinical learning experiences while maintaining compliance with accreditation standards, fostering healthcare partnerships, and supporting the overall success of Northwood Technical College's Emergency Medical Services programs.

• Actively embody and promote Northwood Tech’s Values:  
  • Collaboration – Value relationships that enhance learning and promote economic development. 
  • Innovation – Embrace the latest theories and technologies to support student and community success. 
  • Excellence – Prioritize high quality education, services, and continuous improvement in a dynamic learning environment. 
  • Community – Value our deep connections to our communities by working together to provide solutions through student success. 
  • Support – Empower individuals by supporting their success with quality experiences and services designed to meet their needs. 
  • Integrity – Uphold honesty and accountability in a diverse, open, and ethical learning and working environment. 
  • Respect – Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas. 
• Coordinate, schedule, and oversee clinical education experiences for all EMS programs, ensuring students meet program, accreditation, and clinical site requirements.
• Develop, maintain, and strengthen partnerships with hospitals, EMS agencies, healthcare organizations, and other clinical affiliates to expand and sustain quality clinical learning opportunities.
• Serve as the primary liaison between Northwood Tech and clinical agencies regarding scheduling, placement, onboarding requirements, and student performance.
• Manage all aspects of student clinical scheduling using Platinum Planner, including entering approved shifts, monitoring participation, troubleshooting scheduling issues, and maintaining accurate records.
• Provide training and ongoing technical support to students, faculty, and clinical partners in the use of Platinum Planner and related clinical management systems.
• Coordinate student onboarding requirements, including immunization verification, tuberculosis screening, Basic Life Support (BLS) certification tracking, and collection and maintenance of required compliance documentation.
• Conduct clinical orientation sessions to prepare students for successful participation in clinical experiences and ensure understanding of agency expectations and program requirements.
• Monitor student progress throughout clinical experiences and communicate performance, concerns, and completion status with faculty and students to support academic success.
• Promote a culture of student success by providing responsive communication, guidance, and support throughout the clinical education process.
• Participate in department, division, college, and community meetings and initiatives that support EMS program and college goals.
• Maintain strict confidentiality of student health, background, and compliance records in accordance with HIPAA, FERPA, institutional policies, and clinical site requirements.
• Maintain records within designated systems according to accreditation, college, and clinical partner requirements.
• Identify opportunities to improve efficiency, accuracy, and consistency within clinical compliance processes and communicate recommendations to program leadership.
• Maintain current contact information for clinical partners and placement contacts.
• Manage fluctuating workloads and competing deadlines during peak clinical placement periods while maintaining accuracy and compliance with accreditation, clinical site and program expectations.
• Perform other duties as assigned.

Degree & Experience Required:

• Associate’s degree in related field or equivalent*
• Four years related work experience

*Equivalent educational/occupational experience may be a high school diploma plus 8 years of relevant experience

• Ability to communicate effectively both written and verbally
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Ability to contribute to a team environment while maintaining positivity and professionalism
• Strong customer service skills that focus on creative problem solving
• Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
• Ability to obtain driver’s license and insurance coverage in accordance with College policy

FY27 Salary - Grade J - $27.54 / hour

Paid Leave
Optional participation in retirement savings plans