Call Staff - Conference & Event Center (part-time/on-call) @ Northwood Tech Rice Lake Campus

Location US-WI-Rice Lake
ID 2025-1602
Category
Support and Technical Staff
Position Type
Casual
Remote
No

Overview

Northwood Technical College is accepting applications from qualified candidates for a part-time/on-call Conference & Event Center Call Staff. 

 

Conference & Event Call Staff provide on-call support to ensure a welcoming and professional experience for conference center clients. This role focuses on hospitality, customer service, and event support while assisting with Talent & Culture (formerly Human Resources) projects as needed. This position may require scheduling at our Shell Lake HEC on occasion. 

Responsibilities

  • Actively embody and promote Northwood Tech’s Values:
    • Collaboration – Value relationships that enhance learning and promote economic development.
    • Innovation – Embrace the latest theories and technologies to support student and community success.
    • Excellence – Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
    • Community – Value our deep connections to our communities by working together to provide solutions through student success.
    • Support – Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
    • Integrity – Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
    • Respect – Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
  • Set up, staff the coffee bar service, and clean up post event.
  • Provide excellent customer service to conference center clients and guests.
  • Work with IT and Facilities to troubleshoot issues during events.
  • Staff the conference center front desk when assigned.
  • Assist with miscellaneous Talent & Culture (formerly Human Resources) projects.
  • Other duties as assigned.

Qualifications

Degree & Experience Required:

  • High School Diploma
  • One year related work experience with event support

Knowledge, Skills, and Abilities:

  • Ability to communicate effectively both written and verbally
  • Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
  • Ability to contribute to a team environment while maintaining positivity and professionalism
  • Strong customer service skills that focus on creative problem solving
  • Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
  • Ability to obtain driver’s license and insurance coverage in accordance with College policy

Preferred:

  • Customer service or hospitality support
  • Refreshment service
  • Basic safety and sanitation practices
  • Experience in a college, conference, or event center setting

 

Salary

FY26 Salary - Call Staff - Grade G - $18.99 / hour

Benefits

There are no benefits offered for this position.

Close Date

10/26/2025

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Commitment to a Welcoming and Respectful Environment

Northwood Technical College is dedicated to fostering a welcoming and respectful learning and working environment where individuals from all backgrounds can pursue their academic and professional goals. The College values instructors and staff who bring a range of experiences, backgrounds, and perspectives, and who are committed to creating an atmosphere of mutual respect, civility and open dialogue. We seek candidates who demonstrate the ability to communicate effectively and interact thoughtfully with people of varied experiences, abilities, and identities.

Equal Opportunity Employer and Educator

Northwood Technical College does not discriminate on the basis of race, color, ancestry, religion, sex, service in the uniformed services, veteran status, national origin, age, disability, sexual orientation, marital or family status, pregnancy, pregnancy-related conditions or status in any group protected by state or local law in employment, admissions or its programs or activities.

Notice of Annual Security Report Availability

Northwood Technical College is committed to assisting all members of the Northwood Tech community in providing for their own safety and security. The Annual Security Report is available on the Northwood Tech website. If you would like to receive a hard copy of the Annual Security Report which contains this information, you can stop by any Northwood Tech campus or you can request that a copy be mailed to you by emailing safety@northwoodtech.edu. The report contains information regarding campus security and personal safety including topics such as: crime prevention, law enforcement authority, crime reporting policies, policies related to and programs to prevent sexual assault and other crimes, disciplinary procedures and other matters of importance related to security and safety on campus. The report also contains information about crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Northwood Tech; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by law and is provided by Northwood Technical College Safety Office.